IG Giveaway Picker – Privacy Policy
Last Updated: April 1, 2025
Givaway ("we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy explains what information we collect from users of our IG Giveaway Picker web application and related services (collectively, the "Service"), how we use and share that information, and your rights and choices regarding your information.
This Policy applies to all users of the Service worldwide. Please read it carefully to understand our practices. By using IG Giveaway Picker, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use the Service. We have tried to mirror industry best practices and legal requirements (including those of Instagram/Meta's policies) in drafting this document. If you have any questions, please contact us using the information at the end of this Privacy Policy.
1. Information We Collect
We collect several categories of information in order to operate our Service effectively. This includes information you provide directly, information collected automatically, and information obtained from third parties (such as Instagram). The types of information are as follows:
1.1 Information You Provide to Us
We collect information that you provide to us directly when using IG Giveaway Picker. This may include:
- Account Information: When you register for an account, we ask for personal details such as your name, email address, phone number, and password. We may also request a username or organization name associated with your account.
- Profile Information: You may provide additional information as part of your user profile (e.g., a profile picture, a display name, or other details). This is optional and intended to personalize your experience.
- Instagram Account Data: To use our giveaway features, you might connect your Instagram account via Meta's OAuth login. In doing so, you authorize us to access certain information from your Instagram profile. For example, we may receive your Instagram username, account ID, profile photo, follower count, and possibly your Instagram posts or comments relevant to a giveaway. (The exact data we can access is explicitly disclosed to you during the Instagram account connection process.) We will never receive your Instagram password.
- Giveaway Content: If you create a giveaway or contest through our Service, you may input details about that giveaway, such as the title or description of the contest, the criteria for entry, start and end dates, prize information, and potentially images or logos. You might also manually upload or enter data (like a list of participants) for certain contests.
- Payment Information: If you purchase a premium plan or subscription, we (or our third-party payment processor) will collect payment details. This may include your credit card number, billing address, and other financial information. Payment information is typically processed by third-party payment processors (e.g., Stripe, PayPal). We do not store full credit card numbers on our systems; however, we may store a payment token or partial information (like last 4 digits, expiration) for record-keeping and billing.
- Communications with Us: If you contact us directly (for example, via customer support requests, feedback forms, or email), we will receive your name, email address, and the contents of your message, along with any other information you choose to provide. We will keep a record of our correspondence.
- Other Information You Provide: You may provide data when you respond to surveys, participate in promotions, or otherwise interact with us in ways not specifically listed here. We will collect whatever information you choose to give us in those contexts.
1.2 Information We Collect Automatically
When you use IG Giveaway Picker, we automatically collect certain information about your device and your use of the Service. This includes:
- Usage Data: We collect information about your activity on the Service. This may include the pages or screens you view, the features you use, the time and duration of your visits, search queries you input, actions you take (e.g., creating a giveaway, linking an account), and other interaction information. We might also log the referring page or URL (e.g., the site or ad that led you to our site).
- Device and Technical Data: We collect data about the devices and software you use to access the Service. This includes your device's IP address (which can give a rough geolocation, such as city or country), device identifiers, device type (e.g., laptop, smartphone), operating system and version, browser type and language, and hardware settings. If you access our Service on a mobile device, we might collect a unique device identifier (e.g., IDFA or Android Advertising ID) and mobile network info.
- Cookies and Similar Technologies: We and our third-party analytics and advertising partners use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions. Cookies are small text files that websites store on your device. They allow us to recognize your browser, store preferences, and understand usage of our Service.
- Analytics Data: We use third-party analytics services (like Google Analytics) to gather information about site usage and user behavior. These analytics services automatically collect data such as pages you visited and time spent, your general location, what site or search query referred you to our Service, and information about your use of our features.
- Log Files: Like many websites, our servers keep log files that record data each time a device accesses those servers. The logs may include details like your web request, browser type, browser language, referring/exit pages and URLs, number of clicks, and other such information. We primarily use log data to monitor the performance of our Service, detect errors or abuse, and improve our platform.
1.3 Information We Obtain from Third Parties
Besides the data you give us directly and the data we capture automatically, we may also obtain information from third parties, including:
- Instagram/Facebook: When you connect your Instagram account to IG Giveaway Picker, we receive data from Instagram (a Meta Platforms product) through the Instagram Graph API. This may include basic account info, content data, and other data as authorized.
- Other Social Networks or Services: If in the future we integrate with other social media or third-party services, similar principles will apply.
- Service Providers and Partners: We may receive information about you from our service providers or business partners.
- Publicly Available Information: We might also collect information that is publicly available.
2. How We Use Your Information
We use the information we collect for the following business and commercial purposes:
- To Provide and Maintain the Service: We use your information to create and manage your account, provide you with the features and services you request, and ensure the Service functions as intended.
- To Facilitate Giveaways and Core Features: The primary purpose of IG Giveaway Picker is to allow you to run or participate in giveaways.
- To Communicate with You: We use contact information to send you service-related communications.
- To Send Promotional Communications: With your consent where required, we may send newsletters, surveys, marketing emails, or push notifications.
- For Analytics and Product Improvement: We analyze usage information to understand user behavior and trends.
- Personalization: We might use the data we collect about you to personalize your experience.
- To Enforce Our Terms, Prevent Fraud, and Maintain Security
- To Comply with Legal Obligations
- Aggregated and De-Identified Uses
3. How We Share Your Information
We understand that your personal information is important. We share users' personal information only in limited ways, and we do not sell your personal information to third parties for money.
The categories of parties with whom we may share data include:
- Service Providers (Processors): We share information with third-party vendors and service providers who perform functions on our behalf.
- Instagram and Meta Platforms: Because our Service integrates with Instagram's API, there is a two-way exchange of data with Instagram.
- Business Partners and Integrations: If we partner with other businesses or integrate with third-party services.
- Legal and Safety Reasons: We may disclose your information if required by law or to protect rights and safety.
- Sale, Merger, or Acquisition: If our company is involved in a business transaction.
- With Your Consent or At Your Direction
4. International Data Transfers
IG Giveaway Picker is operated from the United States. If you are located outside of the U.S., please be aware that your information will be transferred to, processed, and stored in the United States or other jurisdictions where we or our service providers have operations.
5. Your Rights and Choices
We strive to provide you with access to and control over your personal information. Depending on your location and subject to applicable laws, you may have certain rights and choices regarding your information.
5.1 Account Information and Settings
- Accessing and Updating: You can access and update most of your account information directly.
- Deleting Your Account: You can delete your account through settings or by contacting us.
- Disconnecting Instagram or Third-Party Accounts: You can disconnect connected accounts at any time.
5.2 Privacy Rights Specific to Certain Regions
Depending on your location, you may have additional rights under local privacy laws.
6. Data Security
We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, or destruction.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required or permitted by law.
8. Children's Privacy
IG Giveaway Picker is not intended for use by individuals under the age of 13 (or the minimum legal age in your country, if higher). We do not knowingly collect personal information from children under 13.
9. Third-Party Websites and Services
Our Service may contain links to third-party websites, products, or services. This Privacy Policy does not apply to information collected on any third-party site or application that may be linked to or through our Service.
10. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors.
11. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or our data practices, or if you wish to exercise your rights as described above, please contact us as follows:
Givaway – Privacy Team
1555 Freedom Blvd 200 W
Provo, UT 84604, USA
Email: privacy@givaway.com
Alternate Email (Support): support@givaway.com
We will do our best to address your inquiry promptly and thoroughly. Your privacy is important to us, and we welcome your feedback. Thank you for trusting IG Giveaway Picker with your personal information. We are committed to keeping that trust by respecting your privacy and being transparent about our practices.